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Strategic Relationship Manager

Hours:  40 hours per week 

Salary: Competitive

Location: Craigavon NI or US depending on successful candidate

Open To: Internal or external candidates may apply

The Company

Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry.  We are a privately owned organisation that has organically grown over 50 years and now employs in excess of 5,000 highly skilled personnel worldwide.  Our Global headquarters is located in Craigavon, Northern Ireland with additional operations throughout Europe (UK, Ireland), across the US (Pennsylvania, North Carolina and California) and in Asia (Singapore and Japan). Our drive and passion for the values championed by our Founder, and enshrined in the ethos of Almac, ensures that ‘Partnering to Advance Human Health’ is more than just a strapline – it is our way of life.Advancing human health requires exceptional people – your talent, experience and passion will be the perfect match.  Together we will make an exceptional difference to the health of countless patients all over the world ………and this is just the beginning.

 Let’s be exceptional together

The Role

The Strategic Relationship Manager is responsible for the success, efficiency, and continuous improvement of strategic customer relationships at a global operational and commercial level.  They will have oversight of all activities of the Clinical Project Management, Supply Chain, Quality and Business Development teams assigned to the account, ensuring the completion of any strategic business projects identified.   

They will work to provide leadership and direction and ensure consistent operational oversight across the portfolio of work for the strategic customer, supporting and driving new processes with the aim of enhancing the service levels provided.

As part of a busy team within a rapidly growing organisation, operating within a challenging industry you will benefit from the numerous personal and professional developmental opportunities available throughout the Almac group.

Essential Criteria

  • Bachelor’s degree (or equivalent) qualification• 
  • Experience of working within the pharmaceutical Industry•
  • Experience of working in a Clinical Trial Packaging and / or Distribution operation 
  • Business-to-Business Customer Service

Desirable Criteria

(The following criteria may be applied if a large pool of applicants exist)

  • Project Management Qualification, e.g. Prince 2, PMP
  • Bachelor’s degree (or equivalent) qualification in a Life Science related discipline
  • Postgraduate level (or equivalent) qualification

Additional essential and desirable criteria are outlined in the job description and person specification attached to the online job posting.


  • Competitive salary 
  • Family friendly flexible working
  • Learning and development opportunities and support 
  • Health promotions
  • Enhanced pension contribution 
  • Long service awards
  • 34 days annual leave allowance
  • Marriage leave
  • Free car parking 
  • Moving house leave
  • Subsidised restaurant  
  • Paid medical appointments
  • Bereavement Leave 
  • Occupational sick pay
  • Enhanced maternity pay
  • On site physiotherapist
  • Critical illness policy 
  • Perks discount scheme
  • Death in service benefit 
  • Westfield healthcare benefit

(Full detail including eligibility criteria is outlined in the company handbook)

Closing Date: Monday 29th October 2018 at 1700 hours


Job Related Documents

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